Privacy Policy

PLEASE READ THIS PRIVACY STATEMENT CAREFULLY

 

INTRODUCTION 

Welcome to SAFI SAFFRON site accessible at or https://safisaffron.com.au (the "Site"), hosted by Us. When this Policy mentions SAFI SAFFRON or https://safisaffron.com.au, it refers to “we”, “us”, or “our”, and we will be acting as your Data Controller.

Our privacy promises:

  • We value your privacy & data security.
  • We do not use your data for commercial purpose.
  • We comply with the GDPR.
  • We will never sell your data.
  • You control your data.

After that, you’re all set to use our Service. By accessing the website, you hereby consent to our Privacy Policy and agree to the terms described herein. If you are not comfortable with any aspect of this Privacy policy. You should immediately discontinue your access to the Site.

 

PERSONAL INFORMATION COLLECTION

When you visit our website, and decide to make your purchase. You will be required to create an account with us. You agree to provide only true and correct information. We will collect some personal identifiable information such as; 

  1. Email address
  2. Name
  3. Phone number
  4. Delivery/shipping address
  5. Billing information.

 These personal information are necessary to complete your account registration and process your purchase, we will send you email communication regarding your order, and when your order has been dispatched for delivery to you.

 

PERSONAL INFORMATION USE 

We use the information we collect in various ways, we may also collect, hold and use your personal information for: 

  1. Managing customer’s online shopping accounts: we Use your data to fulfil customer’s orders and maintain accounts on the SAFI SAFFRON website;
  2. Communication: we use your information to send you offers and other communications such as product updates, notices, support, and administrative communication that may be of interest to you,  
  3. Personalization: we use your data to identify your interest, to recommend and advertise new products that may be related to your preferences;
  4. Data Security and fraud prevention: we use your data to protect our website, customer data and our server from malicious or dangerous activity;
  5. Investigation: Prevent and investigate unauthorized access to the Services, including other illegal activities;
  6. Comply with specific legal obligations, and enforcing our agreements.

You hold the right to opt out of receiving any of these communications as described under "Your Choices" section below;

 

DATA RETENTION  

For the sake of the GDPR, we are entitled to keep your Personal information only for as long as we need it for legitimate business purposes and as required by applicable law. We will take reasonable steps to erase any Data that we hold from you, where: 

  1. we no longer need the Data for the purposes for which it was collected, and we are not otherwise entitled to retain such data; and
  2. we are not required or obligated by law, regulation or court order to retain the information.

If certain information has been provided to third parties in accordance with this Privacy policy, retention of that information will be subject to the policies of the relevant third party.

 

THIRD PARTIES WE USE

SAFI SAFFRON uses services of third parties, such as e-mail service providers, eparcel/shipping provider and hosting providers that act as independent contractors on behalf of SAFI SAFFRON. We will not share your data with any third parties for the purposes of direct marketing.

We have contracts in-place with our third parties. This means that they cannot do anything with your personal data unless we have instructed them to do it. They will not share your personal data with any organization apart from us. They will hold it securely and retain it for the period we instruct.

 

CHILDREN

We comply with the Children Privacy Protection policy. Hence, our services is not directed to children under the age of 16. For this reason, we do not provide nor knowingly collect personal information from children under the age of 16. If you believe that a child under the age of 16 have used our service, please contact us and we will delete that information immediately.

 

DATA SECURITY

We have put in place numerous technical, organizational and physical safeguards measures designed to protect the personal information of users. However, no online security measures are guaranteed. You agree that your use of the site is at your own risk.

 

YOUR CHOICES

Under the General Data Protection Regulation, you are entitle to the choices below;

  • Exercise of Rights: You can exercise your rights as defined in GDPR, please send a request via e-mail info@safisaffron.com.au, to exercise your rights.
  • Revocation of Consent: You hold right to revoke your consent for processing of your data in the future at any time. However, this does not affect the lawfulness of Data processing based on the consent before the revocation.
  • Right of Access: You have the right to obtain (i) confirmation as to whether or not your Data is being processed by us and, if so, (ii) request for more specific information on the Data.
  • Right to Rectification: You have the right to obtain from us the rectification of inaccurate Data concerning you. In case the Data processed by us is not correct, we will rectify these without undue delay and inform you of this rectification.
  • Right to Erasure: Should you decide that you do not want us to process your data any further, please send a request via e-mail to info@safisaffron.com.au. We will erase your Data immediately and inform you of this process. Should mandatory provisions of law prevent such erasure, we will inform you without undue delay thereof.
  • Right to Restriction of Processing: You have the right to obtain from us a restriction of processing of your Data;
  • Right to Data Portability: You have the right to (i) receive your Data in a structured, commonly used and machine-readable format and (ii) transmit those Data to another controller without hindrance from us.
  • Right to Object: You have the right to object at any time to the processing of Data.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, if you think that the processing of Data infringes applicable law, especially the GDPR")

Learn more about these rights, and find out how you can exercise your rights by sending us a message.

 

NOTICE TO INTERNATIONAL MEMBERS

If you are a citizen of any European union and have questions about the accuracy of information that we have collected about you, you can have access to that information in order to verify and update it, unless we are permitted or required under applicable laws to refuse your access to such information. You may write or email us for such request.

 

BUSINESS TRANSFERS

In connection with, or during negotiations of, sale of company assets, any merger, financing, or acquisition of all or a portion of our business. We may share or transfer your information (including your personal information) for business transfer purposes. You will be notified via email and/or a prominent notice on the website of any change in ownership or related uses or disclosures of your information, as well as any choices you may have regarding your information in such circumstances.

 

CHANGE TO OUR PRIVACY POLICY

Changes to this privacy policy may be made by us from time to time. In no event will these changes result in the degradation of any security measures designed to protect you from unauthorized disclosure.

 

CONTACT US

To send us your questions, comments, or complaints or to stop receiving communications from us kindly email us at; info@safisaffron.com.au